Remote Support

Remote Support


Available for you on weekdays from 08:00 am to 17:00 pm

Remote-Support

You can get support from our application team via remote support and save time and costs. 

For remote maintenance SmartRep GmbH uses the software "TeamViewer". Please follow the steps below for a successful remote maintenance: 

1) Remote support agreement

Please read carefully the following terms and conditions for using SmartRep remote support.

Remote-Support Vereinbarung

2) Safety information

The TeamViewer software gives the technician access to your device. Here you can find all information about the security of the TeamViewer program.

Sicherheitsinformationen

3) Download the program

Download the program and then contact your SmartRep technician by phone and tell him the displayed ID and password.

Remote-Support Download
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